Can I change my limits after setting them?

Yes, decreasing a limit takes effect immediately. However, increasing a limit requires a 48-hour waiting period — this delay is intentional to prevent impulsive decisions.

What happens to my balance during self-exclusion?

Before self-exclusion is activated, you will have the opportunity to withdraw your balance. Any remaining balance is kept safe and returned to you once the exclusion period ends.

Someone I know has a problem with gaming — what should I do?

We also assist with third-party requests. Contact us via live chat or email. However, no action can be taken without verifying the account holder's identity.

What's the difference between a Cooldown and Self-Exclusion?

A Cooldown is a temporary break (24 hours to 6 weeks) during which you cannot log in. Self-Exclusion is long-term (6 months to 5 years) and more strict — it cannot be reversed before the period ends.

Does adc77 encourage me to play more?

No. adc77 never encourages users to play beyond their set limits. No promotional messages are sent to users who are under self-exclusion or a cooldown.

adc77 | Responsible Gaming Guide – Play Smart and Stay Safe

Our Commitment

Responsible Gaming 6 Core Pillars

Adc77 is more than just a gaming platform — we make sure every player enjoys a positive and safe experience.

Setting Personal Limits

Set your own daily, weekly, or monthly deposit and betting limits. adc77 gives you full control — you can adjust your limits anytime from account settings.

Cooldown & Break

Feeling like you need a break? Set a cooldown period of 24 hours to 6 weeks. During this time, you will not be able to log in or place any bets.

Self-Exclusion

If needed, you can set a self-exclusion period ranging from 6 months to 5 years. During this time, your account will be completely inactive and you will not receive any promotional communications.

Betting History Review

View your full gaming history at any time. Your account dashboard shows exactly how long you've played and how much you've spent — all fully transparent.

Minor Protection

Only players aged 18 or above are allowed to play at adc77. Age is verified during registration, and documentation may be requested when necessary.

24/7 Support

Our expert support team is always ready to help with any gaming-related concerns. Reach us via live chat — average response time is just 2 minutes.

Details Responsible Gaming Guidelines

1. What is Responsible Gaming?

Responsible gaming means keeping gaming as a form of entertainment — never letting it take over your life. At adc77, we believe every player should maintain full control over their budget, time, and emotions.

It's natural to enjoy online betting or casino games. But when that enjoyment starts causing financial stress, strained relationships, or emotional instability — that's when a problem has begun. Responsible gaming teaches you when to stop and how to set boundaries.

Adc77 always operates with full transparency. We never encourage users to play beyond their means. Every promotion, bonus, and offer is designed in line with our responsible gaming principles.

            
            Remember: gaming is entertainment, not a source of income. Never bet money you cannot afford to lose.
          

2. Signs of Problem Gambling

Many people don't realize when normal gaming turns into a problem. Watch out for these warning signs:

Spending is exceeding the budget and borrowing is required to cover the shortfall.
Chasing losses by placing increasingly larger bets to try to win back money.
Feeling restless or irritable when not playing.
Hiding your gaming habits from family or friends.
Neglecting work, studies, or family responsibilities to keep playing.
Repeatedly failing to cut back or stop gaming.
Turning to gaming to cope with stress or anxiety.

If you notice 3 or more of the above signs, contact adc77 support right away or take a self-exclusion.

3. Self-Assessment

Answer the following questions honestly. If most of your answers are "yes," take a moment to pause and reflect:

1 Did you spend more than your set gaming budget last month?

2 Have you ever chased losses by betting more to try to recover money you lost?

3 Has gaming caused any issues with family or friends?

4 Do thoughts of gaming come to mind while you're working or studying?

5 Do you find it hard to stop gaming?

6 Have you ever borrowed money or dipped into savings because of gaming?

If all your answers are "No" — great! You are playing responsibly. Still, make it a habit to check in with yourself regularly.

4. How to Set Limits

You can easily set any of the following limits in your adc77 account settings:

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Decreasing a limit takes effect immediately; increasing one requires a 48-hour waiting period.

Betting Limits

Set a maximum amount per single bet. This helps prevent placing large bets on impulse.

Session Time Limit

Set how long you want to play in one session. Once the time is up, the system will automatically log you out.

Loss Limit

Gaming will automatically stop once you've lost a set amount. This is the most effective financial protection tool.

Before setting a limit, consider your monthly income, essential expenses, and savings goals. Your gaming budget should never exceed 5% of your total income.

5. Self-Exclusion: Step-by-Step Guide

Self-exclusion means fully closing your account for a set period at your own request. It is the most effective protective measure if you feel you are losing control over your gaming.

Go to Account Settings

Choose Self-Exclusion

Click the "Self-Exclusion" option and choose your preferred duration: 6 months, 1 year, 3 years, or 5 years.

Confirm

Verify the OTP to confirm your request. The exclusion takes effect immediately.

Return After Period Ends

After the set period ends, contact support and your account can be reactivated following a 24-hour cooling period.

Do not attempt to open a new account during a self-exclusion period — this violates our policy and works against your own wellbeing.

6. Minor Protection

Adc77 strictly prohibits gaming by anyone under 18. We verify age at multiple levels:

Date of birth is mandatory at the time of registration.
Age verification via national ID or passport is required before your first withdrawal.
Suspicious accounts are automatically suspended.

Advice for parents: Use parental control software on your child's device. You can block gaming sites at the browser level. Have an open conversation with your child about responsible gaming.

            
            If you suspect an account belongs to a minor, notify us immediately via live chat. We will investigate within 24 hours.
          

7. How to Get Help

Problem gambling is a mental health issue — there is no shame in it. Reaching out for help is the bravest step you can take. adc77 offers the following support:

Live Chat Support: Available 24/7, with support in Bengali.
Email: [email protected] — responses within 24 hours.
Account Review: On request, our expert team will analyze your gaming patterns and provide personalized guidance.
Resource Referrals: Referrals to professional counseling services are available upon request.

Remember — you are not alone. Many people in Bangladesh face the same challenges and, with the right support, go on to live healthy lives. adc77 is always here for you.

If you have more questions about responsible gaming, visit our FAQ Page or contact us directly via live chat.

At adc77 Responsible Gaming — Stay in the game, stay in control